
CAREERS
AUDIO VISUAL TECHNICIAN
PART-TIME (FREELANCE)
Location: PARAMUS, NJ
Job ID: PARTTAVT01
Date Posted: 3/1/2020
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OVERVIEW
A Technician is responsible for the set up and operation of basic / small-scale audiovisual
systems in a hospitality environment while ensuring complete customer satisfaction.
This position reports to an Operations Manager, Operations Director or Director, Event Technology.
KEY JOB RESPONSIBILITIES
Equipment Operation
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Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
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Customer Service​
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Strives to exceed the expectations and needs of internal and external customers.
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Maintains a positive relationship with all clients through effective communication.
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Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
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Monitors events and checks in on customers throughout the day.
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Understands and fosters the hotel/client relationship.
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Technical Ability​
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Understands the technical aspects of the job and demonstrates basic operational ability
to troubleshoot and problem solve with equipment and software issues. -
Handles equipment challenges and changes in a timely and professional manner.
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Systems Knowledge
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Understands the technical aspects of the job and demonstrates basic operational ability paperwork accurately.
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Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
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Interacts with other staff and outside vendors for equipment.
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Increases revenue by utilizing floor up-selling techniques.
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Works with clients to finalize invoices.
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Completes order entries in Navigator, as needed.
Job Qualifications
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High School Diploma required. Associate’s degree is preferred.
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1 year of customer service or hospitality experience is preferred.
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1 year of audio visual experience or equivalent in educational environment is preferred.
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A valid driver’s license is required for team members that may operate Company vehicles.
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Additional DOT requirement may need to be met if applicable.
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Benefits
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Working with MetroMultimedia and traveling!